Smith.ai offers AI and human receptionists billed per call. PracticeVoice is a flat-rate AI receptionist for any business — home services to healthcare — that shows the revenue it books.
| Feature | PracticeVoice AI | Smith.ai |
|---|---|---|
| Pricing model | Flat monthly ($99–399) | Per-call plans |
| Predictable bill | Yes — flat | Varies with call volume |
| Books appointments 24/7 | Yes | Yes |
| Revenue dashboard | Yes — $ per call | No |
| Built for healthcare (HIPAA) | HIPAA-conscious, BAA available | AI receptionist not positioned as HIPAA — verify |
| Human agents option | AI only | AI + human available |
Being fair: Smith.ai is a strong, established option with human agents available. But for practices handling patient health information, check HIPAA fit carefully — and if you want flat pricing plus a revenue dashboard, that's our lane.