When your service advisors are under a hood, the phone keeps ringing. PracticeVoice answers every call, books the appointment, and handles after-hours tows — so no customer drives to the shop down the road.
When both advisors are with customers, PracticeVoice picks up — so callers aren't stuck on hold or sent to voicemail while your competitor answers.
The AI books oil changes, diagnostics, and repairs into your schedule, captures tow and drop-off requests after close, and texts a confirmation to every customer.
Every booked appointment is tied to real dollars — services, repairs, tires — so you see exactly what your AI receptionist earns the shop each month.
Yes — oil changes, diagnostics, brakes, inspections, and major repairs. You set your services, bays, and hours, and the AI books the right slot.
You set the rules. The AI captures the vehicle, location, and problem, gives your after-hours instructions, and can escalate an urgent tow to your on-call line.
No — it backs them up. It catches the calls they can't get to so no customer is lost, while your advisors focus on the cars in the bay.